Customer service

Service purpose and spirit

High quality service to achieve customer value

FMLink have the spirit of "quality is, inside and outside services, customer satisfaction, and strive to win-win" principle of service and the spirit of "real-time, reliable, active, professional" service, to create a "private communication, expert service" brand.

Since since the founding of FMLink, has many enterprises provide the information network construction and value-added telecommunications services, has accumulated rich experience in operating services, provide intimate localization experts to service for customers, stand, strive to become the leader of China's information and communication (ICT) market.


Perfect service organization

FMLink service management center (SOC) is responsible for overall bee UNITA network technology services to clients, under the jurisdiction of the NOC, engineering department, customer service department, unified deployment covered more than 300 cities nationwide service team.