Service contents

Intimate service content

FMLink to provide customers with "one-stop" services, including a station type service acceptance, technology consulting, a station type engineering implementation, a station type toll, a station type declaration of failure, a fault processing. FMlink "one-stop" service simplifies the process service, facilitate rapid, high-quality, high efficiency, to provide customers with services, to ensure the full customer network connectivity, reliability and stability.

7 * 24 hours to monitor the full range of clients on the network service management center, once the monitoring to the customer network exception occurs, the customer service staff will immediately call the customer and the triggering of failure process and fast for customers to troubleshooting.

To provide online network management report, customers only need to log on the online network management platform can real-time browsing your network traffic, equipment performance parameters, the convenience of customers at any time to review the situation of network.

Active for customers to provide monthly, quarterly and annual service report, provide customer network in the operation of the existing problems, the causes are analyzed, and suggestions for improvement, and regular meetings with client organizations, common review problems existing in the service.